Practice Information

GP appointments are usually made at 10-15 minute intervals. If you have multiple topics to discuss you can book a longer appointment which lasts up to 30 minutes. Our reception team can help you if you require a longer consultation for complicated or multiple topics.

Yes, please always call our friendly receptionists if you need to see one of our doctors urgently. Emergencies will always be given priority and our reception staff will attempt to contact you if there are any unforeseen delays or your GP has been called away.

We are mixed billing clinic. Children, DVA card holders, and healthcare card holders are all bulk billed. All other patients are privately billed and payment is taken at the time of appointment. All children receive bulk billed childhood immunisation consultations. On the weekends under 5 and concession card holders are charged a discounted weekend fee with the exception of DVA patients who remain bulk billed.

Prescriptions for medications taken regularly can be obtained by booking a phone consultation with your usual doctor. If you haven’t seen your GP in more than 6 months you will need to make an in-person appointment so your doctor can check your full health.

We love feedback both personal and professional. We strongly believe that people as well as businesses that are not open to feedback stop continuing to grow and improve and there is always room to improve how we think and do things. Please email laura@elanoramedical.com.au or speak to one of our team members.

Please click the following link to view our Terms & Conditions.

Terms & Conditions